Returns & Exchanges
At Shop Top Fragrances Online, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused fragrance products.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the fragrance in its original, unopened cellophane wrapping and secure it within a sturdy shipping box to prevent breakage during transit.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our quality control team inspects the returned bottle, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing